Pickmeup International Company – The transportation industry is antiquated and has remained relatively unchanged, with minimal use of technology, sub-par service levels, and no national brand. Pickmeup is the first national brand for on-demand rides. We offer businesses a superior experience built on convenience, reliability and unmatched customer service, all powered by our proprietary technology platform. We provide easy web and mobile transportation, flexible ride options, transparent pricing, real-time tracking and confirmations, up-to-the-minute ETAs, Ride Ratings and a feature-rich API for a seamless “last mile” logistics solution. Pickmeup is headquartered in Warri, Nigeria.
Contents
- Open Jobs
- Experienced Marketer
- Female Customer Care Representative
- Administrative Staff
- Method of Application
Experienced Marketer
- Job TypeFull Time
- QualificationOND BA/BSc/HND
- Location
Lagos - Job Field
Sales / Marketing / Retail / Business Development
Job Descriptions
- Responsible for promoting and publicizing the company’s brand and services.
- Carrying out the daily tasks that keep department functioning.
- Overseeing and developing marketing campaigns.
- Devising and developing ideas and strategies.
- Work to achieve the company’s target.
go to method of application »
Female Customer Care Representative
- Job TypeFull Time
- QualificationOND BA/BSc/HND
- Location
Lagos - Job Field
Consultancy
Job Description
- Monitor the operation and general activities of customers and drivers.
- Monitor drivers relationship with customers.
- Identifying trends and rending optimum service to customers.
- Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved.
- Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services.
- Note customers complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process.
- Establish and maintain professional friendly relationship with drivers.
- Collaborate with relevant departments e.g marketing in deploying promos and other activities.
- Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development.
- Provide weekly report for all activities and department.
Requirements
- Candidates should possess IT knowledge.
- Experience with any Ride hailing Company is an added advantage.
go to method of application »
Administrative Staff
- Job TypeFull Time
- QualificationOND BA/BSc/HND
- Location
Lagos, Delta - Job Field
Administration / Secretarial
Job Descriptions
- Monitor the operation and general activities of customers and drivers.
- Monitor drivers relationship with customers.
- Identifying trends and rending optimum service to customers.
- Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved.
- Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services.
- Note customers complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process.
- Establish and maintain professional friendly relationship with drivers.
- Collaborate with relevant departments e.g marketing in deploying promos and other activities.
- Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development.
- Provide weekly report for all activities and department.
Requirements
- Candidates should possess IT knowledge.
- Experience with any Ride hailing Company is an added advantage.
Interested and qualified candidates should send their Cover Letter and Resume to: recruitment@pickmeup.ng clearly indicating the “Location/Position/Name” as the subject of the email.
Apply Now
source: https://jobcenternigeria.com/job-openings-at-pickmeup-international-company-4/
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