Friday, February 28, 2020

Customer Service Executive at Proxynet Communications





  • Proxynet Communications is an Information Technology Company focusing on Systems Integrations, Network Security / disaster recovery Solution, Enterprise Software Solutions. Our businesses are strongly channeled to providing integrated, turnkey, technology solutions to the financial, manufacturing, telecommunications, government, Oil and blue chip sectors in …



    Read more about this company


    Customer Service Executive



    • Job Type Full Time

    • Qualification BA/BSc/HND

    • Experience 4 – 5 years

    • Location Lagos

    • Job Field Customer Care&nbsp



    Proxynet Group, an IT company seeks to recruit an experienced, responsible and trust worthy individual to fill this role of a Customer Service Officer ( Front Desk)  Only Female and must reside in Lagos


    Responsibilities:



    • Greet guests and provide them with superb customer service.

    • Ensure the reception is neat, presentable, and equipped with all the necessary supplies

    • Answer all client questions and incoming calls.

    • Redirect phone calls to the appropriate department and take down messages.

    • Accept all letters and packages, and distribute them to their appropriate departments.

    • Monitor, organize and forward emails.

    • Maintain records and files.


    Requirements



    • Proven customer support experience

    • Track record of over-achieving quota

    • Strong phone contact handling skills and active listening


    Good Social Media Management Skills



    • Good Use of Office Package

    • Familiar with CRM systems and practices

    • Customer orientation and ability to adapt/respond to different types of characters

    • Excellent communication and presentation skills

    • Ability to multi-task, prioritize and manage time effectively

    • Good Computer Skills

    • BSC Degree in any discipline. Customer Service certification would be an added advantage

    • Must have 4 to 5 years working experience.

    • Must reside in Lagos and on the Mainland






    Method of Application



    Interested and qualified candidates should forward their CV to: recruitment@proxynetgroup.com using the position as subject of email.





  • source: https://jobcenternigeria.com/customer-service-executive-at-proxynet-communications/

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