Customer Service Executives/Call Center Agents Recruitment

MTN is a Multinational company in Nigeria and is now recruiting, the above positions are presently open.

Key Responsibilities

• To attend to all customer’s enquiries and sell competitive products.


• To offer sales advice on products to customers


• Build and maintain effective customer relationship


• To strategically engage in active selling of products and close sales opportunities


• Support and provide superior service to customers via phones, e-mails and faxes as a receiver and caller.


• To deal with customers via telephone, Internet, e-mail and instant messaging.

Requirements/Skills:

• Must have good interpersonal skills to understand customers’ inquiries or complaints and deal effectively with people who may be worried, frustrated or angry.


• Must be able to learn quickly so they can acquire the product knowledge to answer customers’ questions accurately.


• Must also have good knowledge of telephone and computer systems so they can use call center systems efficiently.

Qualification:

• Minimum ND.


• Minimum 1 year working experience.

How To Apply:

Every application should be forwarded to [email protected]

Customer Service Executives/Call Center Agents Recruitment