Wednesday, April 29, 2020

Quickmove.com.ng Current Employment Opportunity


Quickmove.com.ng is a moving & relocating company located in Lagos Nigeria for your home, office and equipment moves. Our team of experienced property movers and packers will not only make your move stress-free but also take pride in ensuring your home or office move is done quickly, seamlessly and effectively. We are recruiting to fill the position below:


 


Job Title: Customer Service Representative Intern

Location: Lagos


Job Description



  • Maintaining a positive, empathetic and professional attitude toward customers at all times.

  • Responding promptly to customer inquiries.

  • Communicating with customers through various channels.

  • Acknowledging and resolving customer complaints.

  • Knowing our products inside and out so that you can answer questions.

  • Processing orders, forms, applications, and requests.

  • Keeping records of customer interactions, transactions, comments and complaints.

  • Communicating and coordinating with colleagues as necessary.

  • Providing feedback on the efficiency of the customer service process.

  • Managing a team of junior customer service representatives.

  • Ensure customer satisfaction and provide professional customer support

  • Work with customer service managers to ensure proper customer service is being delivered.


Job Requirements



  • Strong phone contact handling skills and active listening

  • Familiarity with CRM systems and practices

  • Customer orientation and ability to adapt / respond to different types of characters

  • Excellent verbal and written communication skill

  • Ability to multitask, prioritize, and manage time effectively

  • Applicants must be comfortable using computers.

  • Ability to stay calm when customers are stressed or upset.

  • Must be available to work occasionally at nights, holidays and weekends

  • Familiarity with all of the goods and services offered by the company

  • Excellent communication and interpersonal skills.


To apply 


Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the email.


Application Deadline: 8th May, 2020.


Note



  • Applicants must be based in Lagos. Living within close proximity to Gbagada is a plus.

  • Applicants must be ready for an interview and aptitude test which will be conducted via skype.



source: https://jobcenternigeria.com/quickmove-com-ng-current-employment-opportunity/

No comments:

Post a Comment