Debt Recovery Agent at Mwanga Limited

Mwanga is a tech driven business process outsourcing services company. We have a highly skilled and agile team that effectively fits into your teams and carries out a major process to result in upward scale in your profitability. We provide a range of services ranging from debt recovery, telemarketing, call center outsourcing, virtual assistant services, cus…



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Debt Recovery Agent

• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development&nbsp

Location: Ikeja, Lagos

Position Level: Agent 1

Responsibilities

• Manages recovery of overdue payments from customers by reaching out and acts as the liaison between creditors and customers.


• Able to hit set target by collecting overdue loans and acts as the liaison between creditors and customers.


• Follows-up on delinquent accounts, updates and maintains accurate records.


• Performs other assigned duties necessary to support the portfolio weekly.


• Self-driven to consistently hit and surpass weekly/monthly targets individually and as a team.


• Able to give accurate report on customers reached out to weekly.


• Thoroughly understands the assigned product and is persuasive enough to convince customers to pay amounts due using available repayment methods.

Requirements

• Minimum Qualification: OND / HND / B.Sc


• Strong Written, Communication and Negotiation Skills.


• Strong command of English Language and at least, one other local or international language


• Agile, Teachable/Willing to learn


• Knowledge and use of basic Microsoft Office Tools: Word, Excel and PowerPoint


• Ability to prioritize and manage multiple responsibilities


• Ability to collaborate with a team in a fast-paced environment.


• Possesses a moderate understanding of general aspects of the job.


• Attention to detail and strong goal orientation


• Active Listening skills


• Persuasiveness and sales / marketing skills.

Method of Application

Interested and qualified candidates should send their Resume / CV to: careers@mwanga.ng using “Application – Debt Recovery Agent” as the subject of the mail.

source: https://jobcenternigeria.com/debt-recovery-agent-at-mwanga-limited/