Career Opportunity at Rembrandt Global Solutions

Rembrandt Global Solutions provides functionally innovative services in the Information and Communications Technology industry that are beneficial to consumers, corporate organizations, governmental and non-governmental organizations, both local and international.

Job Title: Quality Assurance Manager

Job Description

• Plan, direct and coordinate all the quality assurance activities of the company.


• Manage relationships with all company’s content providers and ensure the timely receipt of content from them.


• Maintain status update on all content review, submission and development.


• Manage invoicing and payment processes for all content providers.


• Identify, source and engage competent content providers when needed, for all company’s mobile content.


• Work with content providers in developing content syllabus for all company’s mobile content by providing direction on company’s preferred content focus.


• Supervise to ensure the review of all company’s mobile content. All content must be in line with established standards and free of all forms of errors: typos, excess spacing, grammatical, lexical, sexually explicit language and fraud.


• Monitor and provide reports on how all company’s mobile services are performing. Ensure the prompt escalation and resolution of any anomaly with any service revenue.


• Co-ordinate and monitor all company’s digital user experience testing activities. Ensure the prompt escalation and resolution of any issues observed.


• Co-ordinate and monitor all company’s customer relations management activities.

Desired Qualities

• University Degree in English Language preferred.


• Minimum of 5 years’ experience in a quality assurance managerial role, preferably from a telecoms VAS company.


• Ability to read and write French language fluently is a plus.


• Proficiency in MS Office applications

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Career Opportunity at Rembrandt Global Solutions