Male Administrative Officer at Pickmeup Technologies

Pickmeup International Company – The transportation industry is antiquated and has remained relatively unchanged, with minimal use of technology, sub-par service levels, and no national brand. Pickmeup is the first national brand for on-demand rides. We offer businesses a superior experience built on convenience, reliability and unmatched customer service, all powered by our proprietary technology platform. We provide easy web and mobile transportation, flexible ride options, transparent pricing, real-time tracking and confirmations, up-to-the-minute ETAs, Ride Ratings and a feature-rich API for a seamless “last mile” logistics solution. Pickmeup is headquartered in Warri, Nigeria.

We are recruiting to fill the position below:

Job Title: Male Administrative Officer

Location: Warri, Delta

Employment Type: Full-time

Job Description

• Monitor the operation and general activities of customers and drivers


• Monitor drivers relationship with customers


• Identifying trends and rending optimum service to customers


• Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved


• Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services


• Note customers complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process


• Establish and maintain professional friendly relationship with drivers


• Collaborate with relevant departments e.g marketing in deploying promos and other activities


• Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development


• Provide weekly report for all activities and department.

Eligibility

• Qualification: Bachelor’s Degree.


• Candidates must have IT Knowledge.


• Applicant must have 1 to 3 year(s) experience with a ride-hailing firm with is an added avantage.


• Applicant must possess good computer and telecommunication skills.


• Applicant must be innovative and creative.


• Applicant must have the ability to work to achieve set targets and goals.


• Applicant must have the ability to work in a competitive environment.

Application Closing Date

31st July, 2021.

How to Apply

Interested and qualified candidates should send their Cover Letter and Resume to: [email protected] using the Job Title and Location as the subject of the mail.

source: https://jobcenternigeria.com/male-administrative-officer-at-pickmeup-technologies/