Saturday, July 31, 2021

Assistant Hospital Service Manager / Clinical (AHSM/CL) at Eye Foundation Hospital Group (EFHG)

Job Description











Eye Foundation Hospital Group (EFHG) is a healthcare group with speciality in Eye care services. The Eye Foundation Hospital was started in 1993 as a high-tech specialist eye hospital capable of providing services comparable to those obtainable abroad. It is the first and foremost indigenous eye practice in the country that runs a group practice with many sub specialized ophthalmologists.




We are recruiting to fill the position below:

Job Title: Assistant Hospital Service Manager / Clinical (AHSM/CL)

Location: Ijebu Imushin, Ogun

Employment Type: Full-time

Report to: Hospital Service Manager (HSM)




Job Summary



  • The Assistant Hospital Service Manager-Clinical will be assisting the Assistant Hospital Service Manager/Clinical (AHSM/CL) in handling the day-to-day activities of the hospital both clinically and administratively.

  • S/he will interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality.


Responsibilities

Administrative Duties:



  • Assist in the general oversight function of the hospital.

  • Work with the Hospital manager on the general supervision of all the departments including but not limited to; Customer service, Clinic, Pharmacy, Facility and Logistics.

  • Assist in the preparation of daily/weekly/monthly/annual financial/activity progress reports.

  • Assist in the supervision of all administrative activities.

  • Coordinate and implement approved protocols and policies.

  • Improve the quality of operational procedures, policies and standards for the organization.

  • Drive innovation for growth.

  • Learn about the organization’s products or services and keep up to date with changes.

  • Direct requests and unresolved issues to the designated resource.

  • Respond to inquiries, comments, complaints and actions taken.

  • Deal with day-to-day operational matters.

  • Improve efficiency and ensure quality delivery of healthcare services to patients.

  • Be able to cover for administrative staff on leave or off sick if need be.


Clinical Duties:



  • Assist in the delivery of all aspects of nursing care to patients based on research, knowledge and experience in order to maintain and raise standards of care.

  • Provide a visible, accessible and authoritative presence, establishing innovative and professional leadership which inspires, motivates and empowers nurses.

  • Ensure patient care is delivered in accordance with established policies and protocols and to the agreed standard.

  • Have a working knowledge of Health and Safety regulations and emergency clinical procedures, ensuring that appropriate action is taken in response to an emergency.

  • Assist in securing the safe custody and administration of drugs in accordance with established procedure and law.

  • Ensure the safe custody of patient’s valuables and property.

  • Assist in leading and promoting the adherence of infection control policies and procedures

  • Ensure the working environment is clean and fit for purpose.

  • Must be conversant with current emergency resuscitation techniques.

  • Ensure adequate and appropriate patient and nursing documentation and records are maintained (written and electronic).

  • Direct optimal utilization of patient flow (bed capacity) within the hospital.

  • Expediting patient discharge (as appropriate), ensuring appropriate planning and proactive measures are taken.

  • Ensure that patient’s feedback is encouraged, heard, responded to and acted upon (satisfaction survey, Friends and Family Test, informal feedback etc.).


Qualifications



  • A Diploma in Nursing is required for this role.

  • A Bachelor’s Degree in nursing is an added advantage

  • Minimum of 5 years working experience as a nursing matron in a multiple bedded large hospital with immense pressure with a minimum of 2 years in an administrative role.


Skills and Competencies:



  • Strong oral and written communication skills

  • Team Building.

  • Ability to Multitask.

  • Ability to Work under pressure

  • Planning and Coordination.

  • Time Management.


Computer Savvy Skills:



  • Must be an intermediate level user of Microsoft office suite {Word, Excel and PowerPoint).


Core Values:



  • Accountability

  • Resourcefulness

  • Ethics

  • Flexibility

  • Respectful Engagement

  • Empathy




Application Closing Date

15th August, 2021.



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