MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 countries and with a combined experience of over 80years.
Our global network of partners and experience means that our clients enjoy all the benefits of a local office, while drawing upon our multi…
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Coordinator Demand Management
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Lagos
- Job Field ICT / Computer 
Location: Ikoyi Lagos
Job Responsibilities
- To provide comprehensive assistance in projects/demands initiation, planning, execution, control and closure to facilitate IT projects/demands related activities
- Assist with demand delivery within budget (time and financial) and within defined quality criteria.
- Provide Demand Manager with up-to-date financial position on all projects.
- Assist in compiling project charter including projecting project scope, problem statement and goal statement.
- Assist with demand planning in line with recommended tool sets.
- Develop execution plans for all assigned demands
- Track demand activities in compliance with planning guidelines and plans.
- Co-ordinate input and maintains plans throughout demand life cycle.
- Gather demand status and assist in providing with up to date information on all demands (where applicable) to Demand Manager.
- Track and monitor identified risks and proactively escalate risks in accordance with related escalation rules (where applicable) and procedures.
- Capacity and resource management skills towards managing internal capacity for demand delivery
- High-level understanding of the telecom’s enterprise architecture.
- Measure progress per work stream and team members against weekly targets and deliverables.
- Schedule and track quality assurance reviews and assist with formal project success reviews.
- Organize and facilitate meetings, sessions and workshops and document minutes of meetings, weekly reports or any other reports identified as relevant to the demands.
- Prepare and circulate status update reports.
- Assist with negotiating and administering supplier contracts and service level agreements and build good working and professional relationship with suppliers and subcontractors.
- Provide insight into essential demand metrics, monitor and execute SLAs to stakeholders.
- Keep abreast of business process changes and communicate these to team members.
- Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
- Develop reports as required by the IT Demand Manager
- Build and maintain relationships within and outside IT
- Support the IS Demand Manager in demand delivery to meet KPIs
Job Requirements
- First Degree in Computer Science, Information Technology, Computer/Software/Electrical/ Electronic Engineering and any related discipline.
- Membership of relevant professional body
- Minimum of three years post NYSC experience in similar role (experience in telecommunications an added advantage).
- Proficiency in the use of Microsoft Suites (PowerPoint, Excel, Word etc.)
- Good communication skills; excellent business writing skills
- Multi-tasking environment
- Might be required to work extended hours/weekends
Method of Application
Interested and qualified candidates should forward their CV to: recruitment@mactayconsulting.com using the position as subject of email.
source: https://jobcenternigeria.com/coordinator-demand-management-at-mactay-consulting/
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