General Manager at a Luxury Hotel

A luxury hotel in Victoria Island. Lagos Nigeria is recuiting to fill the position below

Job Title: Hotel General Manager

Description

• From time to time, you will have direct contact with guests and will also have regular meetings with heads of department to coordinate and monitor the progress of business strategies.


• You will be much more hands-on and involved in the day-to-day running of the hotel.

Responsibilities

• Planning and organising accommodation, catering and other hotel services;


• Promoting and marketing the business;


• Managing budgets and financial plans as well as controlling expenditure;


• Maintaining statistical and financial records;


• Setting and achieving sales and profit targets;


• Analysing sales figures and devising marketing and revenue management strategies;


• Recruiting, training and monitoring staff;


• Planning work schedules for individuals and teams;


• Meeting and greeting customers;


• Dealing with customer complaints and comments;


• Addressing problems and troubleshooting;


• Ensuring events and conferences run smoothly;


• Supervising maintenance, supplies, renovations and furnishings;


• Dealing with contractors and suppliers;


• Ensuring security is effective;


• Carrying out inspections of property and services;


• ensuring compliance with licensing laws, health and safety and other statutory regulations.

Location: Lagos 

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General Manager at a Luxury Hotel