Wednesday, September 28, 2016

Standard Chartered Bank Business Development Job, Wednesday 28, September 2016

Standard Chartered Bank Nigeria – We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group’s people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.


BUS DEVELOPMENT EXECUTIVE, PRIORITY


Job ID: 529909

Location: Victoria Island, Lagos


JOB PURPOSE

Engage NTB Affluent clients via leads sourced from Alliances, Targeted lists or Employee Banking Team (senior executives) with full Priority offering

Also handle client-led requests via ATL/online pull

Activate NTB clients, set up and educate clients on remote channel usage i.e., online, Client Centre, ATM, and hand-over clients to assigned Priority Banking Team

Do not manage the client relationship beyond acquisition & activation


OTHER RESPONSIBILITIES

Prepare & set up (remote):

Collect info from leads from sources

Pre-send product bundles description and bank proposition

Collect all documents (digital) required for account opening and pre-fill forms

Sources of leads:

ATL/ Online leads

Alliances

Catchment activity

Targeted Affluent Lists

BC/CC/CIC cross sell

Target Clients:

Priority NTB potential clients

Meet, deep sell & train (in person):


Meet in person (ensure Priority Banking Team)

Listen and determine further needs

Acquire clients with anchor products

Set up KYC needs with KYC centre

Educate and conduct initial set up for online, ATMs, Client Centre, and Store

Activate and pass on (remote):


Activate as per 100 day plan

Prepare and pass on Client into interacting with the bank via Online, Client Centre, Store and Priority Banking Team

Polices and Guidelines


To be familiar and comply with all relevant Group policies and local regulations in relation to all products.

Ensure that all anti-money laundering / Know Your Customer (KYC) and Customer Due Diligence (CDD) guidelines are adhered to.

Anti Money Laundering / KYC / CDD

Remain alert to the risk of money laundering and assist in the Bank’s effort in combating it by adhering to the key principles in relation to:


Identifying your customer,

Knowing your customer,

Reporting suspicions,

Safeguarding records and

Not disclosing suspicions to customers.

Group Compliance Performance Objective


Adherence to laws and regulations, internal risks and compliance policies and Group Code of Conduct

Completion of all mandatory risk and compliance training including e-learning within stated timeframes

Proactive identification of risks and concerns, including escalation to all relevant stakeholders

Timely mitigation of risks and resolution of issues including collaboration with all relevant stakeholder functions, and establishment of effective controls.

Projects


To participate and contribute in the upcoming projects of the department to ensure timely and smooth implementation


KEY RELATIONSHIP

Internal:

Senior Relationship Managers, RMs and peers in Retail Clients

Senior Managers, SBIM, BOMs and BOOs of all levels in the Business Units.

Branches

Group Internal Audit


External:

Clients


Contributes to:

The overall success of Retail Client Nigeria.

Know how and Experienced


Minimum of 2 years experience in sales.

Good working knowledge of the bank’s operating systems.

Good communication and inter-personal skills.

Good working knowledge of the Bank’s products and services.

Good PC skills.

Product broadening

Enhanced multi-product Priority knowledge

Market and competition knowledge

Client engagement

Closing deals

Client training on digital solutions

Communication and presentation skills

Negotiation and objection handling

Journey completion

Understanding of KYC principles


CLICK HERE TO APPLY




Standard Chartered Bank Business Development Job, Wednesday 28, September 2016

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