Front Desk/Clients Relations/Customer Service at Soteria Eye Clinic, Lekki, Lagos

Soteria Eye Clinic Limited is a private enterprise registered in Nigeria as a limited liability company to offer high quality, affordable and accessible comprehensive world class eye care services to everyone.

Our purpose is to create and deliver first class comprehensive eye care services to ALL in order to “Improve Lives through Affordabl…



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Front Desk/Clients Relations/Customer Service

• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 – 5 years


• Location Lagos


• Job Field Administration / Secretarial&nbsp , Customer Care&nbsp

RESPONSIBILITIES

1. Serve as the first contact to customers.


2. Meet the needs of customers and give appropriate guide.


3. To maintain a friendly and courteous demeanour at all times.


4. Ensure patients are promptly reminded of their review and glasses’ due dates.


5. Act as point of contact for complaints and escalate client’s bookings as appropriate.


6. Study competition to find new ways to increase and retain customers.


7. Set sales targets and work diligently to meet them.

REQUIREMENTS

1. Must hold minimum of HND or equivalent and proficient in English Language (oral and written).


2. Must have good knowledge of the use of Microsoft Office Packages.


3. Excellent phone etiquette and ability to multi-task.


4. Must be smart, creative, good communicator and administratively efficient.


5. Ability to pay attention to details.


6. Good customer service orientation.


7. A Bi-lingual skill is an advantage.

A female Candidate is prefered and MUST reside in Lekki, Lagos State.

Method of Application

Interested and qualified candidates should forward their CV to: recruitment20207@gmail.com using the position as subject of email.

source: https://jobcenternigeria.com/front-desk-clients-relations-customer-service-at-soteria-eye-clinic-lekki-lagos/