Front Desk / Customer Service Personnel at Integrated A2z Technologies (ia2ztech)

Integrated A2z Technologies (ia2ztech) is an IT firm that specializes in TRAINING, CONSULTING SERVICES, and SALES.

Ia2ztech strives to provide high-quality technological business solutions with a concentrated focus on individuals and corporate establishments.

Ia2ztech was incorporated in 2011, with offices in Ikeja, Lagos and Ogbomoso, Oyo state.

The company presently have full-time professional staff and a couple of contract staff that are involved in special projects.



Read more about this company

Front Desk / Customer Service Personnel

• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Administration / Secretarial&nbsp , Customer Care&nbsp

Job Description

• Act as the point of contact between the manager and internal/external clients


• Handle requests and queries appropriately


• Telemarketing Job function


• Answer all incoming calls and redirect them or log messages


• Receive letters, packages etc. and distribute them


• Prepare outgoing mail by drafting correspondence, securing parcels etc.


• Manage diary and schedule meetings and appointments


• Check, sort and forward emails


• Keep updated records and files


• Answer questions and address complaints


• Generate sales leads that develop into new customers


• Identify and assess customers’ needs to achieve satisfaction


• Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

• Proven experience as front desk representative or relevant position


• Familiarity with office machines (e.g. scanner, printer etc.)


• Knowledge of office management systems and procedures


• Proficient in English (oral and written)


• Excellent knowledge of MS Office (especially Excel and Word)


• Up-to-date with latest office gadgets and applications


• Strong communication and people skills


• Good organizational and multi-tasking abilities


• Problem-solving skills


• Customer service orientation


• Discretion and confidentiality

Qualification

• HND / B.Sc Degree in any relevant field; additional qualifications will be a plus.

Method of Application

Interested and qualified candidates should send their CV and Cover Letter to: recruitment@ia2ztech.com using the “Job Title” as the subject of the mail.

source: https://jobcenternigeria.com/front-desk-customer-service-personnel-at-integrated-a2z-technologies-ia2ztech/