Job Vacancy for Head of Operations at Rigo Microfinance Bank

Rigo Microfinance Bank Limited – We deliver unequaled financial services through well trained and friendly workforce; helping individuals meet their financial goals and supporting micro, small and medium enterprises to grow.

We are recruiting to fill the position below:

Job Title: Head of Operations

Location: Lagos

Job Description

• Electronic banking operations.

 

Job Requirements
Technical Skills:

• Detailed knowledge of Banking procedures and policy principles at all levels


• Ability to translate local regulatory requirements into a thorough knowledge of Operational routine in Banks


• Thorough knowledge of Cash Management, Account Services, Clearing and Payment functions


• Extensive knowledge of Treasury Operations and Trade Finance


• Understanding and application of Best Practice in all areas of Operational Banking with ability to drive efficiency and effectiveness


• Analytical and practical understanding of workflow, capacity planning / optimisation and process implementation


• Ability to recognise problems and apply Risk Management techniques to address them


• Ability to plan & prepare the strategy and annual budget requirements for the operational environment


• Strong planning, organisational and time management abilities


• Leadership, team management, developing and mentoring


• Metrics-driven mindset


• High-level influencing and interpersonal skills


• Relationship building, negotiation, problem-solving and troubleshooting

 

Key Job Responsibilities/Duties

• Establish and review key operational risk indicators/key control standards and formulate action plans to minimize the Bank’s exposure to fraud and losses.


• Ensure compliance with regulatory requirements relating to Banking Operations.


• Ensure that effective documentation is in place, in the form of user guides and implement operational improvements to reduce operational costs, tighten controls to improve service quality and customer service.


• Manage the Banking Operations Department (staff and budget).


• Central Operations – Account Services, Clearings, Payments, Cash Management and Reconciliation


• Card Operations – Account Services, Chargeback & Fraud & Reconciliation of the Bank’s debit card activities


• Trade Finance Operations – Import / Export LC’s, Supply Chain Finance and Invoice Discounting


• Treasury Operations – Forex, Money Market and Derivative Products, FI Transaction activity and 3rd Party Funds / Investment processing


• Manage the Bank’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by developing and implementing corrective action.


• Design, develop and keep updated the Banks’ Operations Manual and ensure compliance to all operational guidelines, processes and procedures.


• Responsible for re-engineering business processes to improve customer service, cost-effectiveness and controls.


• Credit Operations – Loan sanction fulfilment, & administration distribution (Retail, Business, Commercial and Corporate and Institutional segments) whilst ensuring the identification and management of underlying operational risks.

Deadline: 12th December, 2019.

How to Apply
Interested and qualified candidates should send their applications to: [email protected] using the “Job title” as the subject of the email.

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source: https://jobcenternigeria.com/job-vacancy-for-head-of-operations-at-rigo-microfinance-bank/