Administrative Staff at Pickmeup International Company

Pickmeup International Company – We are the first national brand for on-demand rides. We offer businesses a superior experience built on convenience, reliability and unmatched customer service, all powered by our proprietary technology platform. We provide easy web and mobile transportation, flexible ride options, transparent pricing, real-time tracking and confirmations, up-to-the-minute ETAs, Ride Ratings and a feature-rich API for a seamless “last mile” logistics solution. Pickmeup is headquartered in Warri, Nigeria.

We are recruiting to fill the position below:



Job Title: Administrative Staff

Location: Onitsha, Anambra

Job Description

• Monitor the operation and general activities of customers and drivers.


• Monitor drivers relationship with customers.


• Identifying trends and rending optimum service to customers.


• Assist in design, review and update processes, policies and procedures line with organizations value proposition and communicate service standards to the operations so that quality customer satisfactory is achieved.


• Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services


• Note customers complaints and points of improvement and ensure complaints are properly attended to, queries escalated appropriately and ensure customer informed of their state in the resolution process.


• Establish and maintain professional friendly relationship with drivers.


• Collaborate with relevant departments e.g marketing in deploying promos and other activities.


• Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development.


• Provide weekly report for all activities and department.

Requirements

• Candidates should possess relevant qualification.


• Candidates should have Computer Knowledge.

Application Closing Date

10th December, 2019.



How to Apply

Interested and qualified candidates should send their Cover Letter and Resume to: [email protected] using the “Job Title” as the subject of the mail.

source: https://jobcenternigeria.com/administrative-staff-at-pickmeup-international-company/