Health N Wealth Services Recent Employment Opportunity

Health N Wealth Services is currently recruiting suitably qualified candidate to fill the vacant position below:

 

Job Title: Customer Service Officer

Location: Oyo

Job Description

• The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

Customer Service Responsibilities list:

• Manage large amounts of incoming calls


• Generate sales leads


• Identify and assess customers’ needs to achieve satisfaction


• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution


• Keep records of customer interactions, process customer accounts and file documents


• Follow communication procedures, guidelines and policies


• Take the extra mile to engage customers


• Build sustainable relationships and trust with customer accounts through open and interactive communication


• Provide accurate, valid and complete information by using the right methods/tools


• Meet personal/customer service team sales targets and call handling quotas

Requirements

• Proven customer support experience or experience as a client service representative


• Track record of over-achieving quota


• Customer orientation and ability to adapt/respond to different types of characters


• Excellent communication and presentation skills


• Ability to multi-task, prioritize, and manage time effectively


• High school degree


• Strong phone contact handling skills and active listening


• Familiarity with CRM systems and practices

To Apply

Interested and qualified candidates should send their Applications to: [email protected] using the “Job title” as subject of the email.

Application Deadline:  19th May, 2020

source: https://jobcenternigeria.com/health-n-wealth-services-recent-employment-opportunity/