Job Vacancies in Ondo State at Towlab Global Ventures, 16th December 2019

Towlab Global Ventures is currently recruiting suitably qualified candidates to fill the positions below:

 

 

Job Title: Guest Service Agent

Location: Ondo

Responsibilities

• Greet hotel guests; answer any questions or concerns.


• Deliver excellent customer service, at all times.


• Assist in keeping the hotel reception area clean and tidy, at all times.


• Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.


• Operate computer programs and multi-line phone systems


• Maintain guest records and book reservations


• Complete basic cashier and bookkeeping responsibilities


• Contact necessary staff to solve problems when challenges arise, ensuring guest comfort.


• Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities.


• Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.


• Conduct regular security checks throughout the day and report any security issues to line manager.


• Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment.

Requirements and Qualifications

• High school diploma or equivalent


• Significant work experience handling guest service responsibilities, preferably in a hotel/reception setting


• Strong working knowledge of the Microsoft Office Suite and all other relevant computer programs


• Excellent written and verbal communication skills;


• Fluent in English


• Proactive approach to dealing with issues that may arise.


• Highly organized, able to multitask and prioritize and work under pressure.


• Single.

 

 

Job Title: Female Sales Girl

Location: Ondo

Job Description

• Proven work experience as a Sales Girl.


• Highly motivated and target driven.


• Excellent selling, communication and negotiation skills.


• Good organizational Skills.


• Deliver excellent customer service, at all times.


• Assist in keeping the area clean and tidy, at all times.


• Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.

Requirements

• SSCE / OND


• Must be able to communicate and write well in English.

 

 

Job Title: Waiter / Waitress

Location: Ondo

Job Description

• Greet and escort customers to their tables


• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)


• Prepare tables by setting up linens, silverware and glasses


• Inform customers about the day’s specials


• Offer menu recommendations upon request


• Up-sell additional products when appropriate


• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization


• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages


• Communicate order details to the Kitchen Staff


• Serve food and drink orders


• Check dishes and kitchenware for cleanliness and presentation and report any problems


• Arrange table settings and maintain a tidy dining area


• Deliver checks and collect bill payments


• Carry dirty plates, glasses and silverware to kitchen for cleaning


• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)


• Follow all relevant health department regulations


• Provide excellent customer service to guests

Requirements

• Proven work experience as a Waiter or Waitress


• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)


• Basic math skills


• Attentiveness and patience for customers


• Excellent presentation skills


• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment


• Active listening and effective communication skills


• Team spirit


• Flexibility to work in shifts.

 

 

Job Title: House Keeper

Location: Ondo

Responsibilities

• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing


• Ensure all rooms are cared for and inspected according to standards


• Protect equipment and make sure there are no inadequacies


• Notify superiors on any damages, deficits and disturbances


• Deal with reasonable complaints/requests with professionalism and patience


• Check stocking levels of all consumables and replace when appropriate


• Adhere strictly to rules regarding health and safety and be aware of any company-related practices

Requirements

• Proven experience as a cleaner or housekeeper


• Ability to work with little supervision and maintain a high level of performance


• Customer-oriented and friendly


• Prioritization and time management skills


• Working quickly without compromising quality


• Knowledge of English language


• High school degree


• SSCE / OND


• Must be able to communicate well in English.

 

 

Job Title: Female Cook

Location: Ondo

Job Description

• Set up workstations with all needed ingredients and cooking equipment


• Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)


• Cook food in various utensils or grillers


• Check food while cooking to stir or turn


• Ensure great presentation by dressing dishes before they are served


• Keep a sanitized and orderly environment in the kitchen


• Ensure all food and other items are stored properly


• Check quality of ingredients


• Monitor stock and place orders when there are shortages

Requirements

• Proven experience as cook


• Experience in using cutting tools, cookware and bakeware


• Knowledge of various cooking procedures and methods (grilling, baking, boiling etc.)


• Ability to follow all sanitation procedures


• Ability to work in a team


• Very good communication skills


• Excellent physical condition and stamina


• High school diploma or equivalent; Diploma from a culinary school will be an advantage.

 

 

How to Apply
Interested and qualified candidates should send their Cover Letter and CV to: [email protected] The subject should be the position you are applying for

 

Application Deadline  24th December, 2019.

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source: https://jobcenternigeria.com/job-vacancies-in-ondo-state-at-towlab-global-ventures-16th-december-2019/