Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.
Front Desk Personnel
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
5 years - Location
Lagos - Job Field
Administration / Secretarial
Customer Care
Responsibilities
- Ensure a clean/tidy, conducive and safe work environment for customers and staff at all times.
- Ensure that all marketing material (fliers, products and service price list, souvenirs etc.) are available for clients.
- Organize customers in queue in other to reduce waiting time as much as possible.
- Welcome customers, communicating courteously with customers by telephone, email, and face to face
- Attracts potential customers by answering product and service questions; suggesting information about other products and services available to clients
- Determine and respond to customers enquiries in a professional manner by directing them to the respective workstation or unit where their needs would be served
- Resolves product or service problems by clarifying customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Refer unresolved customer grievances or special requests to designated departments or units for further investigation and follow-up to ensure resolution
- Organize, Sort and distribute incoming mail without delays
- Act as a direct supervisor to Office Assistants to ensure an effective and efficient discharge their duties at all times
- Ensure that the branch telecommunication lines are adequately topped-up with airtime
- Be security conscious and pay attention to people coming and going through the reception doors and report any suspicious activity to the General Manager or Internal Control
- Manage ad-hoc tasks as assigned by the General Manager or Branch Head
- Performance Standards / Results expected to achieve
- Conducive and tidy banking hall at all times
- Sound knowledge of the bank’s products and services
- Highest standards of customer service at all times
- Excellent interpersonal and communication skills and a good sense of priorities
Requirements
- BSC/HND degree
- Minimum of 5 years’ experience in similar role in a Micro finance institution
- Must reside on the Island
go to method of application »
Internal Audit Assistant
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience
5 years - Location
Lagos - Job Field
Finance / Accounting / Audit
Responsibilities
- Provide support to the Audit Manager in collation of audit requirements as specified from time to time.
- Evaluate the various procedures and processes that entail weekly, monthly, quarterly and annual audit in the organization.
- Ensure proper audit controls and compliance at all levels and departments in the organization.
- Inspect for accuracy of policy procedures being followed in various departments.
- Point out loopholes in the policies and procedures and bring it to the notice of the senior auditor within the least possible time frame allotted.
- Maintain the database of all the internal and external auditors including the various reports that need to be submitted to each auditor on a regular basis.
- Develop and submit audit budget under the guidance of the senior auditor and implement the same on approval of the board of directors of the organization.
- Ensure compliance of all the audit procedures and policies followed by the organization according to the category specified by the state audit department.
- Keep track of the annual tax audit and collate information into other audit procedures without fail.
- Verify various financial statements such as balance sheet, income statement, assets and liabilities statement and equity statement on a quarterly basis and submit report to senior auditor.
- Ensure compliance of fraud control policy available in the organization apart from providing suggestions for improving the same periodically.
Requirements
- Graduate degree in Accounting
- More than 5 years experience in a financial sector.
Interested candidates should send CVS to cv@ascentech.com.ng using the role applied for as subject of mail
Apply Now
source: https://jobcenternigeria.com/fresh-vacancies-at-ascentech-services-limited-7/
No comments:
Post a Comment