Job Vacancies at Catilas Resources Limited

Catilas Resources Limited – Our client, a leading Commercial Bank, is recruiting suitably qualified candidates to fill the position below:

Contents

• Open Jobs
  
  
  
  1. Customer Service Representative – Abuja
  
  
  2. Customer Service Representative – Abia, Anambra, Ebonyi, Enugu, Imo
  
  
  3. Customer Service Representative – Delta, Edo
  
  
  4. Customer Service Representative – Lagos
  
  
  5. Customer Service Representative – Ekiti, Kwara, Ogun, Ondo ,Osun
  
  
  6. Customer Service Representative – South South
  
  
  
  

Customer Service Representative – Abuja

• Job TypeFull Time  


• QualificationNCE   OND  


• Location Abuja


• Job Field Customer Care  

 

Description

• Attend to all customer enquiries promptly


• Resolve customer issues and complaints on service related matters


• Receive, evaluate and process customer’s requests promptly and efficiently


• Process opening and closing of customers’ accounts as required


• Carry out customer survey and feedback


• Must have a very good knowledge of the bank’s products and services


• Cross-sell of bank’s products to customers


• Build and maintain long term and profitable relationships with customers


• Deliver efficient and quality customer service consistently.


• Maintain a database for collating useful customer information.


• Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues

Requirements

• OND/NCE in any course with at least Lower Credit OR Merit for NCE holders


• Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings


• Must not be more than 25 years of age by your next birthday.


• Little or no experience in banking.

Skills and Competencies:

• Excellent customer relationship management


• Good Oral & Written communication


• Sales & Marketing skills


• Excellent inter-personal skills


• Problem solving and conflict resolution


• Must have basic knowledge in Microsoft Word and Excel.


• Organized, detail-oriented and can work in a fast-paced environment

Benefits
Salary – Competitive and within industry standard

go to method of application »

Customer Service Representative – Abia, Anambra, Ebonyi, Enugu, Imo

• Job TypeFull Time  


• QualificationNCE   OND  


• Location Abia, Anambra, Ebonyi, Enugu, Imo


• Job Field Customer Care  

 

Job Description

• Attend to all customer enquiries promptly


• Resolve customer issues and complaints on service related matters


• Receive, evaluate and process customer’s requests promptly and efficiently


• Process opening and closing of customers’ accounts as required


• Carry out customer survey and feedback


• Must have a very good knowledge of the bank’s products and services


• Cross-sell of bank’s products to customers


• Build and maintain long term and profitable relationships with customers


• Deliver efficient and quality customer service consistently.


• Maintain a database for collating useful customer information.


• Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues

Requirements

• OND/NCE in any course with at least Lower Credit OR Merit for NCE holders


• Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings


• Must not be more than 25 years of age by your next birthday.


• Little or no experience in banking.

Skills and Competencies:

• Excellent customer relationship management


• Good Oral & Written communication


• Sales & Marketing skills


• Excellent inter-personal skills


• Problem solving and conflict resolution


• Must have basic knowledge in Microsoft Word and Excel.


• Organized, detail-oriented and can work in a fast-paced environment

Benefits
Salary – Competitive and within industry standard

go to method of application »

Customer Service Representative – Delta, Edo

• Job TypeFull Time  


• QualificationNCE   OND  


• Location Delta, Edo


• Job Field Customer Care  

 

Description

• Attend to all customer enquiries promptly


• Resolve customer issues and complaints on service related matters


• Receive, evaluate and process customer’s requests promptly and efficiently


• Process opening and closing of customers’ accounts as required


• Carry out customer survey and feedback


• Must have a very good knowledge of the bank’s products and services


• Cross-sell of bank’s products to customers


• Build and maintain long term and profitable relationships with customers


• Deliver efficient and quality customer service consistently.


• Maintain a database for collating useful customer information.


• Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues

Requirements

• OND/NCE in any course with at least Lower Credit OR Merit for NCE holders


• Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings


• Must not be more than 25 years of age by your next birthday.


• Little or no experience in banking.

Skills and Competencies:

• Excellent customer relationship management


• Good Oral & Written communication


• Sales & Marketing skills


• Excellent inter-personal skills


• Problem solving and conflict resolution


• Must have basic knowledge in Microsoft Word and Excel.


• Organized, detail-oriented and can work in a fast-paced environment.

Salary
Competitive and within industry standard.

go to method of application »

Customer Service Representative – Lagos

• Job TypeFull Time  


• QualificationNCE   OND  


• Location Lagos


• Job Field Customer Care  

 

Job Description

• Attend to all customer enquiries promptly


• Resolve customer issues and complaints on service related matters


• Receive, evaluate and process customer’s requests promptly and efficiently


• Process opening and closing of customers’ accounts as required


• Carry out customer survey and feedback


• Must have a very good knowledge of the bank’s products and services


• Cross-sell of bank’s products to customers


• Build and maintain long term and profitable relationships with customers


• Deliver efficient and quality customer service consistently.


• Maintain a database for collating useful customer information.


• Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues.

Requirements

• OND/NCE in any course with at least Lower Credit OR Merit for NCE holders


• Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings


• Must not be more than 25 years of age by your next birthday.


• Little or no experience in banking.

Skills and Competencies:

• Excellent customer relationship management


• Good Oral & Written communication


• Sales & Marketing skills


• Excellent inter-personal skills


• Problem solving and conflict resolution


• Must have basic knowledge in Microsoft Word and Excel.


• Organized, detail-oriented and can work in a fast-paced environment

Benefits
Salary – Competitive and within industry standard

go to method of application »

Customer Service Representative – Ekiti, Kwara, Ogun, Ondo ,Osun

• Job TypeFull Time  


• QualificationNCE   OND  


• Location Ekiti, Kwara, Ogun, Ondo, Osun


• Job Field Customer Care  

 

Description

• Attend to all customer enquiries promptly


• Resolve customer issues and complaints on service related matters


• Receive, evaluate and process customer’s requests promptly and efficiently


• Process opening and closing of customers’ accounts as required


• Carry out customer survey and feedback


• Must have a very good knowledge of the bank’s products and services


• Cross-sell of bank’s products to customers


• Build and maintain long term and profitable relationships with customers


• Deliver efficient and quality customer service consistently.


• Maintain a database for collating useful customer information.


• Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues

Requirements

• OND/NCE in any course with at least Lower Credit OR Merit for NCE holders


• Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings


• Must not be more than 25 years of age by your next birthday.


• Little or no experience in banking.

Skills and Competencies:

• Excellent customer relationship management


• Good Oral & Written communication


• Sales & Marketing skills


• Excellent inter-personal skills


• Problem solving and conflict resolution


• Must have basic knowledge in Microsoft Word and Excel.


• Organized, detail-oriented and can work in a fast-paced environment

Benefits

• Salary – Competitive and within industry standard.

go to method of application »

Customer Service Representative – South South

• Job TypeFull Time  


• QualificationNCE   OND  


• Location Akwa Ibom, Bayelsa, Cross River, Rivers


• Job Field Customer Care  

 

Description

• Attend to all customer enquiries promptly


• Resolve customer issues and complaints on service related matters


• Receive, evaluate and process customer’s requests promptly and efficiently


• Process opening and closing of customers’ accounts as required


• Carry out customer survey and feedback


• Must have a very good knowledge of the bank’s products and services


• Cross-sell of bank’s products to customers


• Build and maintain long term and profitable relationships with customers


• Deliver efficient and quality customer service consistently.


• Maintain a database for collating useful customer information.


• Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues.

Requirements

• OND/NCE in any course with at least Lower Credit OR Merit for NCE holders


• Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings


• Must not be more than 25 years of age by your next birthday.


• Little or no experience in banking.

Skills and Competencies:

• Excellent customer relationship management


• Good Oral & Written communication


• Sales & Marketing skills


• Excellent inter-personal skills


• Problem solving and conflict resolution


• Must have basic knowledge in Microsoft Word and Excel.


• Organized, detail-oriented and can work in a fast-paced environment

Benefits
Salary – Competitive and within industry standard.

Method of Application

Use the link(s) below to apply on company website.

• Customer Service Representative – Abuja


• Customer Service Representative – Abia, Anambra, Ebonyi, Enugu, Imo


• Customer Service Representative – Delta, Edo


• Customer Service Representative – Lagos


• Customer Service Representative – Ekiti, Kwara, Ogun, Ondo ,Osun


• Customer Service Representative – South South

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