Wednesday, October 30, 2019

IT Administrator at HReade Limited







  • HReade Limited is a Human Resource Consulting firm which adopts a collaborative approach in ensuring our Clients build competitive advantages through their people thereby increasing value for stakeholders and customers.


    The most invaluable asset in an organization is its people. Our goal at HReade is to provide solutions and consultancy services on how organizations can fully utilize their human capital to ensure that their strategic goals and objectives are met.


    IT Administrator



     

    DIVISION/DEPARTMENT: IT


    REPORTS TO: Operations Manager / IT Manager


    JOB SUMMARY


    Responsible for effective provision, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. The incumbent will leverage their knowledge and provide hardware/software support of existing computing systems while improving IT security, infrastructure and other IT initiatives.


    ESSENTIAL JOB FUNCTIONS



    • Installs and configures computer systems;

    • Provides technical support to system users;

    • Troubleshoots system and network problems;

    • Conducts diagnostics and solves faults arising from online publication systems;

    • Ensures that online customers are properly engaged and subscribed;

    • Provides procedural documentation, relevant reports and ensures implementation of all IT policies;

    • Maintains end users confidence and protects operations by keeping information confidential;

    • Manages requests for IT application access, ensuring full compliance to agreed security policies and procedures;

    • Responds within agreed time limits to call-outs;

    • Responsible for IT, and firewall strategy and security;

    • Responsible for servers, network and email management;

    • Serves as first level support on all incidents with online publication systems;

    • Works continuously on a task until completion (or referral to third parties, if appropriate);

    • Prioritises and manages many open cases at one time;

    • Rapidly establishes good working relationship with team members and other professionals;

    • Evaluates system potentials by testing compatibility of new programs with existing programs;

    • Performs backup and restore procedures;

    • Continually develops disaster recovery and business continuity plan;

    • Ensures system environments are fully maintained with appropriately supported updates and patches;

    • Assists with testing and deployment of application changes/releases;

    • Analyses call logs to spot trends and underlying issues;

    • Proactively monitors systems to capture potential issues (e.g. alerts, performance) before they occur, in accordance with monitoring/maintenance procedures;


    EDUCATION:



    • Bachelor’s degree in Computer Science, Engineering or other relevant discipline.


    KNOWLEDGE REQUIREMENT 



    • Excellent working knowledge of up-to-date servers and desktop systems;

    • Knowledge of Windows Servers, Linux OS and Virtualisation, C-Panel, WordPress, Enterprise application, website design;

    • Knowledge of network and security systems;

    • Knowledge CRM /Helpdesk application.


    SKILLS REQUIREMENTS:



    • Deciding and initiating action;

    • Analysing;

    • Creating and Innovating;

    • Working with people;

    • Delivering results and meeting customer expectations;

    • Presenting and communicating information;

    • Learning and researching;

    • Following instructions and procedures;

    • Planning and Organizing.


    WORK EXPERIENCE:                            


    A minimum of 3-5 years post-graduate experience in a similar position.


    Method of Application


    Interested and qualified? Send in your application by clicking the Apply button below












    • source: https://jobcenternigeria.com/it-administrator-at-hreade-limited/
    Posted by at

    No comments:

    Post a Comment

    Subscribe to: Post Comments (Atom)